'Don't you dare speak to me like that!': Entitled couple arrives at restaurant 30 minutes before closing demanding royal treatment and trying the patience of the staff

Author image for Sienna Varady
Sienna Varady
Dec 27, 2023 10:00 AM EST

Consider this: You have been working for what seems like forever. Just as you are about to clock out, a couple enters the restaurant and asks to be seated. You obviously attend to the unwelcomed couple, and then just like that you realize that you're not going home anytime soon. As if that weren't awful enough, the couple now treats you like they own the restaurant, giving you the run-around, yelling at you, and expecting you to treat them like royalty. Well, that's exactly what happened to our poor OP! 

I know, the very idea of that makes my blood boil. However, what are the options? There are times when it's just best to swallow our pride and do what needs to be done. Well, we could tell them to get out of the restaurant, but other than that, there isn't much we can do. On that note, check out the story below and see how OP handled the situation like a pro! And when you're done, check out the story of a hotshot small-town dude who was humbled by a local diner here!

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  • 01
    "Don't you dare speak to me like that!"
    via Canva
  • 02
    Have fun calling the ex- manager I guess
    via u/-Probablyalizard-
  • 03
    Had an awful couple come in this weekend. They grabbed a menu from the host stand and sat themselves at the bar. The host was gone. So, I guess no one had seen them come in. That's the first thing they were annoyed with.
    via u/-Probablyalizard-
  • 04
    Understandable, however not my faulting seeing that I was busy serving people behind the bar. Second thing was that the kitchen was closed for everything. (It was 1:30. Half an hour before we close.)
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  • 05
    The guy rolled his eyes, gave a sigh, and starting complaining about how ridiculous American restaurants are. (Homie, was British.) Third strike was that they came in fifteen til last call, and spent five of
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  • 06
    it just byching at me about lack of staff. So, by the time I cut off his rant to let him know it was almost last call he was even more tried to be as nice as possible. Cutting in with "just to let you know last call is in about ten minutes.") 1. (I
    via u/-Probablyalizard-
  • 07
    Anyways, they get some drinks hang out, and meet up with a friend who was picking up a Togo order from us. They asked if they could eat the Togo order there. Since it was slow, i saw no problem with that, and gave them some
    via u/-Probablyalizard-
  • 08
    paper plates. Once our dishwasher leaves its protocol to give Togo plates and silverware to anyone who decides to eat their Togo order at the restaurant instead. That was strike four. THEN dude walks behind the bar to cut up his friends pizza into smaller
    via u/-Probablyalizard-
  • 09
    slices. First time, I took a breathe and just let him. He had already been super and I was tired. The second time I told Him he had to get out from behind the bar. "IM JUST CUTTING A PIZZA BRUV! I JUST NEED TO CUT THE PIZZA. ITS NOT THAT SERIOUS!" was his response.
    via u/-Probablyalizard-
  • 10
    He only listen when security got involved... But still proceeded to b ch at me while sitting down. Last call came and went. I gave them their tab and started cleaning. Didn't pay it. The guy actually flipped it over and went on
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  • 11
    to tell his girlfriend how he wasn't "paying for this s t." I ignored it. Kept cleaning and got everyone else closed out. Eventually he snapped at me (like literally snaps at me with his fingers) and asks for a box. I grab one, drop it off, and go back to cleaning. I'm wrist deep
    via u/-Probablyalizard-
  • 12
    in combining our small trashes into the large one when he pipes up with "CANT YOU JUST BOX IT UP FOR ME? IM NOT GONNA BE ABLE TO GET IT IN THAT BOX. YOURE GOING TO HAVE TO DO IT." Strike f king five. Losing my patience, I
    via u/-Probablyalizard-
  • 13
    told him that it would fix but I wouldn't be touching his food for him. Flash forward to 2:20 In the f king morning and he's still here. Still b ching. Now full of his double tequila soda and basically fin ering his girlfriend at the bar.
    via u/-Probablyalizard-
  • 14
    I give him his tab AGAIN and let him know its about ten til security kicks everyone out. Dude looks me dead in my face and goes "can I offer you some advice? Because you're f king ." At that point I'm over it. I tell him "no, I don't
    via u/-Probablyalizard-
  • 15
    really care about your advice. I need you to pay for your drinks and start heading out." He proceeds to call me a dumb American b ch and tell me he wasn't paying for anything cause
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  • 16
    he didn't drink anything. He POURED HIS F KING WATER FROM HIS WATER GLASS INTO HIS COCKTAIL GLASS IN FRONT OF ME. STARTS WAVING IT AROIND GOING "I drank this????? This is the drink you want me to pay for? I didn't even f king drink it! You're You're !" And calling me a bunch of others it.
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  • 17
    Strike six of my patience. I know I shouldn't have but I responded with "I don't give a f k about your advice. You need to pay your f king tab and go." At that point his girlfriend is trying to pull the "uuuuuuuh is there a problem? Do you have a problem
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  • 18
    with us????" Bulls t. Security gets involved. She pays. And they ask my name 18 times while going "I KNOW EX-MANAGER IM GONNA CALL HER!!!!" over and over again as security leads them out.
    via u/-Probablyalizard-
  • 19
    The manager they're apparently such good friends with quit two months ago. My current manager saw almost everything and luckily took my side.
    via u/-Probablyalizard-
  • 20
    TLDR: obnoxious and customer threatens to call a manager who doesn't work at my bar anymore while being escorted out by security.
    via u/-Probablyalizard-

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customer service Like a Boss boss date night pizza karen-customer goals restaurant inspirational British managers overworked-employees american Reddit tales from your server karen
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